Privacy Policy

We may collect the following categories of information:

• Account information — such as your name, phone number, email address, and login credentials.
• Business / shop information — such as your shop or business name, products, pricing, inventory, billing, and customer credit (khata) records you enter into our products.
• App-usage information — features used, actions taken, and preferences, used to operate and improve our products.
• Device & log information — such as device model, operating system, app version, IP address, and diagnostic logs.
• Support communications — information you provide when you contact us for help.

We use information to:

• Provide, operate, maintain, and improve our products and services;
• Authenticate users and secure accounts;
• Process billing and subscriptions where applicable;
• Provide customer support and respond to requests;
• Send important service-related communications;
• Detect, prevent, and address fraud, abuse, or technical issues;
• Comply with legal, tax, and regulatory obligations.

We do not sell your personal information. We may share information only:

• With service providers who process data on our behalf (for example, hosting, infrastructure, analytics, or communication providers), under appropriate confidentiality obligations;
• Where required by law, regulation, legal process, or enforceable governmental request;
• To protect the rights, property, or safety of our users, the public, or our company;
• In connection with a business transfer, subject to this Privacy Policy.

We retain information for as long as your account is active or as needed to provide our services. We may retain certain information for longer where required to meet legal, tax, accounting, fraud-prevention, or dispute-resolution obligations.

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our products are intended for business use by adults and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can take appropriate action.

Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You can request deletion of your account and data via our account deletion page.

If you have questions about this Privacy Policy or how your information is handled, contact us at infokondapalliopc@gmail.com.

KONDAPALLI (OPC) PRIVATE LIMITED · One Person Company (OPC) registered in India · Registered office: East Godavari, Andhra Pradesh, India